FAQ

ABOUT OUR PRODUCTS

Where do you get your ingredients?

We use the highest quality ingredients in all of our products, we make sure what we put in is they very best to deliver amazing results. Our ingredients are sourced from all over the world and manufactured in the UK.

When do I start seeing results?

This depends on the product and individual. Some products will work from the very first usage, others can take a little longer for results to show. We suggest you use the product as intended consistently over a period of time, to giver your body the time to see the benefits.

Are your products Vegetarian?

Our products are not suitable for vegetarians. We are working on making our supplements and products vegetarian friendly.
ORDERS

How long does it take for my order to arrive?

UK orders are shipped within 2 working days (standard shipping). This depends on the product being in stock at the time.

Do you ship internationally?

Yes, we do ship international.

COVID-19

Due to the current situation international orders are taking longer then expected. Please be advised orders will take over 1 month to be delivered. We are working on improving international delivery time.
REFUNDS

How do I get my money?

Easy, with our life time guarantee you can get a refund which covers opened or unopened bottle.

If you’re not 100% satisfied with your product, simply write to us at customersupport@haybio.com and add ''refund request'' in the subject line. In your email please include 1. your reason for your refund 2. your order #.

Your money should be processed 5-7 working days.

Still have questions? Contact us on chat.

Continue Shopping

Join Haybio for new videos, discount codes, and more!

JOIN THE CLUB